*All orders are sent using USPS (First Class or Priority Mail.) Each order is securely packaged and usually wrapped using cute recycled goods that will make you smile. Monikapolitan.com is BIG on recycling, some lucky customers may notice their items shipped in funny recycled boxes that should make you giggle.
United States Shipping: After your order is processed, packaged and shipped, please allow 3-12 BUSINESS DAYS for your item(s) to arrive HOWEVER, this can take a few extra days so please be patient.
International Shipping: Please keep in mind that International orders must go through CUSTOMS and travel a long distance just to get to you. The average wait is 3-15 days but it could take UP TO A MONTH AND A HALF for your package to arrive so please be patient.
Tracking your package: Because Monikapolitan.com is opening a newer store this March and we are moving everything to our new online store MOST orders won't have tracking numbers until the newer store is all sorted out & our new shipping account is made. THANKS FOR UNERSTANDING! YOUR RECEIPT ID IS NOT YOUR TRACKING NUMBER!!!
DO YOU HAVE A QUESTION ABOUT YOUR ORDER? Please make sure and read the FAQ to see if your answer is there before you ask. If you still can't find an answer feel free to contact me. PLEASE MAKE SURE TO INCLUDE YOUR TRANSACTION ID or the EMAIL you gave when purchasing your items and a response will be given as soon as possible..
